Frequently Asked Questions
Don’t see your question? Ping me via the About page and I’ll add it here.
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Quick links
- Shop • Newsletter • Licensing
Top questions
I bought a digital download. Where’s my file?
After checkout, Gumroad shows a download button and emails you a receipt with a download link.
- Can’t find it? Check spam/promotions and make sure you used the right email.
- Still stuck? Log into your Gumroad Library (the email you used at checkout) or contact me via About with your order email.
Can I use your digital files commercially?
Not at launch. Digital downloads are non-commercial (see Licensing). Personal, Classroom (1 teacher), and School/Org uses are fine.
I’m a small maker using your Spoonflower fabric/wallpaper. Can I sell what I sew/make?
Yes—if you’re a solo or ≤3-person team, producing ≤100 units per design per year, and selling direct-to-consumer. No scanning/redistributing the digital pattern, and no wholesale. (Full details in Licensing.)
What if I’m a brand/retailer or need wholesale?
You’ll need a Brand License. Tell me your product, unit estimate, and channels via About and I’ll quote quickly.
Digital downloads (Gumroad)
What file format do I get?
PDFs for printables; occasional PNG/JPG/ZIP for assets (as listed on each product page).
Can I print at school or at a copy shop?
Yes—Personal/Classroom/School licenses allow printing within your license. Please don’t share the source files beyond your license scope.
Mobile won’t download—help?
Some mobile browsers block direct downloads. Try long-press “Download” → “Download Linked File,” or use a laptop/desktop and move it to your device via Files/Drive.
Do files expire?
Your links don’t intentionally expire, but platforms sometimes rotate links. Keep your receipt email and back up your files.
Spoonflower orders (fabric, wallpaper, decor)
Who fulfills and ships?
Spoonflower prints and ships made-to-order. Questions about shipping, swatches, and returns go through Spoonflower support.
Can I change the scale or request a color tweak?
Often yes—message me via About with the design name and what you need (e.g., “50% smaller,” “more teal”). If feasible, I’ll add an alternate listing on Spoonflower.
Can I sell items I make?
Small makers: yes (see limits above). Brands/wholesale: request a Brand License.
Amazon/KDP (paperbacks)
When will the book be available?
It’s in review. Join the Newsletter and I’ll email you when it goes live.
Classroom copies?
When KDP editions are live, the product page will note whether it’s a Personal or Classroom/School edition.
Licensing & permissions
Quick recap?
- Digital downloads: non-commercial at launch.
- Classroom (1 teacher): okay to share with your own students (closed access).
- School/Org: internal sharing at one site.
- Spoonflower small makers: ≤3 people, ≤100 units/design/year, DTC only.
- Brands/wholesale: ask for a Brand License.
Full details: Licensing.
Can I use your art in a logo or app UI?
Not without a written license add-on. Ask and we’ll scope it.
AI/training datasets?
No use of any assets to train ML/AI models or datasets.
Orders, refunds, and receipts
Refunds on digital items?
If a file is corrupted or you bought the wrong license by accident, reply to your receipt or contact me via About—I’m human and reasonable.
Refunds on Spoonflower or KDP?
Handled by those platforms under their policies.
Receipt/invoice?
Your platform receipt is your invoice (Gumroad/Spoonflower/Amazon). If you need a custom note (e.g., school name), forward your receipt and I’ll append one.
Discounts & newsletter
Do you have discount codes?
Occasionally. The best way to get them is the Newsletter.
Free sample?
A printable sample is coming to Gumroad soon—watch the newsletter for the drop.
Accessibility & printing tips
Are your files screen-reader friendly?
I provide descriptive alt text and clear headings where applicable. If you need a different format, tell me what works best and I’ll try to accommodate.
Colors look different when I print—normal?
Screens are backlit; paper isn’t. For best results: print at 100% scale, “Actual Size,” and choose “High quality” or “Best.” Home printers vary—test a page before a class set.
If you’re still stuck, reach me via the About page. I’ll get you sorted fast.